Application · IT infrastructure

A specialist provider for outsourcing of Visa, Passport & Attestation services went live within 21 days with 24*7 managed sevices – CaseStudy

-> Owing to the Govt. regulations, European customer of the client exclusively required locally hosted business applications. This included the setting up of DR site in Europe, along with 24*7 customer support.

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-> With the deadline of 03 weeks, the IT procurement, local governing policies on data access and privacy, Manpower management of IT, time zones variations between Customer’s HO & End client were major challenges faced by the client.

-> A 24*7 monitored & managed IBM softLayer which enabled provisioning a mix of Bare Metal/dedicated virtual servers within hours and is complaint to all data & process security control standards like ISO 27001, AICPA/SOC -2, FedRAMP, NIST, PIC, HIPAA, etc was proposed by DCM Data Systems.

-> Benefits were going live within 3 weeks, higher flexibility of application hosting, efficient management of IT infrastructure, 24*7 proactive management of customer environment from DCM Data Systems NOC.

-> DCMDS was chosen because of its strong foothold in monitoring and managing IT Infra needs for companies across the globe.